Last updated: 26 August 2026 · Swiss Emirates Private Limited
This policy explains how we process, pack and deliver orders placed on swissemirates.in. By placing an order with us you agree to the terms set out below.
| Order processing | 24–48 hours after payment is confirmed |
|---|---|
| Delivery time | 5–7 days after dispatch, anywhere in India |
| Shipping charges | Free on every order. No minimum order value. |
| Courier partner | The Professional Couriers |
| Cash on Delivery | Not available. All orders are prepaid. |
| Delivery area | All serviceable pin codes across India |
Once your payment is successfully received, your order is picked, checked and packed within 24 to 48 hours. Orders placed on Sundays or public holidays are processed on the next working day.
Every order is inspected before packing. If a product you ordered fails our check, we will contact you before dispatch rather than ship a substitute.
After dispatch, orders are typically delivered within 5 to 7 days across India. Remote locations and pin codes with limited courier coverage may take slightly longer.
Delivery timelines are estimates provided by our courier partner and are counted from the date of dispatch, not the date of order.
Shipping is free on every order, with no minimum order value. The price you see at checkout is the final amount payable — there are no separate delivery, handling or packaging charges.
We do not offer Cash on Delivery. All orders must be prepaid through our payment partner Cashfree, which supports UPI, debit and credit cards, and net banking.
Your order is confirmed and queued for dispatch only after payment is successfully authorised.
As soon as your parcel is handed over to the courier, we share the tracking number and courier details with you by email and on WhatsApp, on the contact details provided at checkout.
If you have not received tracking details within 3 working days of placing your order, write to us at support@swissemirates.in and we will look into it.
Please make sure your shipping address, pin code and phone number are complete and correct. We are not able to change the delivery address once a parcel has been dispatched.
If a parcel is returned to us because the address was incomplete or incorrect, or because the courier could not reach you after repeated attempts, we will contact you to arrange re-delivery. Re-delivery in such cases is arranged at our discretion.
We do our best to meet the timelines above, but delivery can be delayed by circumstances beyond our control, including:
In such situations we will keep you informed. Delays of this nature do not qualify as a failed delivery.
If your parcel arrives damaged, tampered with, or with an item missing, please report it within 48 hours of delivery, along with photographs or an unboxing video. Full details are in our Returns & Refunds Policy.
At present we ship only within India. We are working on international delivery and will update this page when it becomes available.
Swiss Emirates Private Limited
Survey No. 183 and 212, Ghanghali Road, Near Sitaram Kanta,
Sihor, Ghanghli, District Bhavnagar, Gujarat – 364240, India
Email: support@swissemirates.in
WhatsApp: +91 89800 64840
GSTIN: 24ABUCS1820J1Z3
We may update this Shipping Policy from time to time. The version published on this page at the time you place your order is the one that applies to that order.
